Ward Clerk (Relief)

At the Department of Health Tasmania, the Ward Clerk works as part of a dedicated multidisciplinary team committed to delivering safe, efficient, and patient-centred care. The role provides high quality customer-focused reception services and administration and clerical support across all areas of the Inpatient services unit in accordance with established policies and procedures. This ensures smooth ward operations and accurate administrative support.

Provide frontline assistance supporting effective administrative operations by assisting the general public, patients, and clinical staff, answering enquiries, and directing incoming telephone calls. Support the Nurse Unit Manager by receiving and processing admissions and discharges, verifying discharge-planning protocols, and expediting discharges to assist bed re-allocation. Arrange and schedule appointments while accurately entering and retrieving patient information on computerised systems including the Digital Medical Record.

The team collaborates closely with clinical staff, patients, and families for effective communication, smooth ward operations, and enhanced patient experience. Through teamwork, professionalism, and attention to detail, the team supports clinical services in hospitals like Royal Hobart Hospital and Launceston General Hospital across Tasmania.

Tasmania's Department of Health oversees major hospitals, community health, and primary care through over 300 sites. Embrace a lifestyle of natural beauty and strong connections while impacting the community in this fixed-term casual role working as and when required for approximately 12 months.