Ward Clerk

6w1 month ago

Forensicare

AU · Full-time · A$72,274 – A$72,274

About this role

Forensicare is Victoria's leading provider of adult forensic mental health services, delivering specialist care across inpatient, community, and prison-based settings. We are seeking a Ward Clerk to join our Prison Mental Health Services team at Ravenhall Correctional Centre.

In this role, you will provide high-quality administrative support to multidisciplinary teams across various prison locations. You will play a key role in maintaining accurate health records, managing patient admissions and discharges, and supporting clinical operations.

Your day-to-day work involves collating and maintaining patient health records in line with Forensicare and Justice Health policies, registering and discharging patients using the CMI/RAPID system, and scheduling outpatient appointments. You will also act as a central contact for internal and external enquiries.

This permanent full-time position offers a supportive environment with a comprehensive Orientation Day before you start and a buddy system available. You will have the opportunity to contribute to recovery-oriented care in a unique and impactful setting.

Requirements

Experience providing administrative support in a health or mental health setting
Knowledge of medical terminology and familiarity with CMI/RAPID
Strong computer skills (Microsoft Office)
Excellent communication, organisational, and time management skills
Ability to work independently and as part of a team

Responsibilities

Collate and maintain patient health records in line with Forensicare and Justice Health policies
Register, admit, and discharge patients using the CMI/RAPID system with high data accuracy
Schedule outpatient appointments and assist with reporting requirements
Provide administrative support including filing, scanning, and managing correspondence
Act as a central contact for internal and external enquiries
Support the team with office supplies and equipment maintenance

Benefits

Fitness passport – discounted access to a wide range of gyms, pools and fitness centres
Salary sacrificing packaging options of $9,010 and $2,650 meal allowance per annum
Comprehensive Orientation Day before you start, and buddy system available