Manager, Allied Health, Professional Practice & Spiritual and Cultural Care

10w2 months ago

Royal Ottawa Health Care Group

Ottawa, CA · Full-time · C$100,000 – C$130,000

About this role

This role provides operational leadership and oversight for an integrated portfolio supporting psychology, occupational therapy, social work, recreational therapy, dietetics, and other allied health disciplines. The Manager is accountable for advancing high-quality, evidence-informed professional practice that strengthens discipline-specific standards and promotes safe, effective, person-centred care.

Day-to-day responsibilities include leading the Allied Health Professional Practice team through visible leadership, coaching, and mentorship to promote engagement and professional development. The Manager also manages human resources functions such as recruitment, onboarding, scheduling, workload management, performance evaluation, and succession planning.

Working closely with peers, senior leadership, physicians, and internal and external stakeholders, the Manager aligns departmental and organizational priorities and acts as a liaison across departments to support coordinated service delivery. This role also leads change initiatives, including the implementation of new systems, workflows, technologies, and service delivery models.

This position offers the opportunity to drive quality improvement initiatives, innovation, and the integration of research and clinical scholarship. The Manager will analyze workforce, quality, and safety metrics to identify trends and opportunities for continuous improvement, contributing to a culture of excellence in a hospital setting.

Requirements

Graduate degree (Master’s or Doctorate) required in Psychology, Social Work, Occupational Therapy, or a related field.
Minimum of five (5) years of progressive clinical and/or leadership experience.
Demonstrated leadership and team management skills, with the ability to motivate, coach, and develop staff within a healthcare environment.
Strong knowledge of allied health professional practice standards, scopes, and competencies.
Ability to analyze data and interpret workforce, quality, and safety metrics to drive evidence-informed decision-making and continuous improvement.
Proven experience leading change management initiatives and effectively supporting staff through organizational change.
Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse internal and external stakeholders.
Strong problem-solving skills and ability to identify and mitigate operational, financial, and reputational risks.

Responsibilities

Lead and support the Allied Health Professional Practice team through visible leadership, coaching, and mentorship to promote engagement, accountability, and professional development.
Manage human resources functions including recruitment, onboarding, scheduling, workload management, performance evaluation, and succession planning.
Ensure staff compliance with professional practice standards, regulatory requirements, mandatory training, and education.
Monitor and evaluate adherence to standards of care, best practices, and protocols through audits, observations, and quality reviews.
Analyze workforce, quality, and safety metrics to identify trends, gaps, and opportunities for continuous improvement.
Lead and support quality improvement initiatives, innovation, and the integration of research, clinical scholarship, and evidence-informed practice.
Collaborate with peers, senior leadership, physicians, and internal and external stakeholders to align departmental and organizational priorities.
Participate in budget development and management, ensuring responsible resource allocation and financial sustainability.

Benefits

Opportunity to lead and shape professional practice across multiple allied health disciplines.
Visible leadership role with mentorship and coaching responsibilities.
Collaboration with senior leadership, physicians, and diverse stakeholders.
Involvement in quality improvement, innovation, and research integration.