Medical Records Clerk

The responsibilities of the Medical Records Clerk are to uphold and maintain the medical records requests that come from referring providers, providers performing continuation of care, patients, law offices and insurance companies within a timely and organized manner. The secondary purpose of this position is to support both the Front Office team and Scheduling department as staffing permits.

Medical records requests are completed via email, fax, and mail per a medical records release. Payment for records requests received from law offices is documented accurately. Mail is collected and distributed within the clinic on a consistent schedule.

Backup support is provided to the Scheduling team and Front Office team as needed. Job duties include greeting patients, answering phones, scheduling patient appointments, entering patient information into the scheduling database, confirming patient appointments and collection of necessary on-site paperwork.

The employee may be exposed to radioactive isotopes, ionizing radiation, and a strong magnetic field. Exposure to radiation, blood, body fluids and infectious disease is also possible while performing core duties in the clinical setting.