About this role
Responsible for scheduling surgical cases and will liaise with a number of referring doctors’ offices. Be an integral part of our Front Desk Team and will be valued as a key member of our organization. Under direct supervision, assembles and maintains complete medical records according to established procedures.
Counseling patients and scheduling surgeries for multiple physicians. Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery. Complete all necessary paperwork for each procedure on the physicians’ schedule.
Must be capable of multi-tasking and working with a diverse patient population. Provide back up support for the Front Office as needed. Files and retrieves patient records; prepares new files; may open and distribute mail.
Organizes and evaluates patient medical records. Reviews medical records for accuracy and completeness. Responsible for filing, scanning, and retrieving medical records in a normal busy office environment with much telephone work.
Requirements
- High School diploma
- 2 years of previous experience scheduling appointments and/or surgeries
- Experience with insurance
- Knowledge of medical terminology and scheduling software
- Knowledge of computer systems, programs, and spreadsheet applications
- Knowledge of clinic policies and procedures
- Skill in written and verbal communication and customer relations
- Fast and accurate data entry with intermediate computer skills and Microsoft Office
Responsibilities
- Schedule surgical cases and liaise with referring doctors’ offices
- Counsel patients and schedule surgeries for multiple physicians
- Work with primary care physicians to ensure history and physicals completed prior to surgery
- Complete all necessary paperwork for each procedure on the physicians’ schedule
- Assemble and maintain complete medical records according to established procedures
- File, retrieve, scan patient records and prepare new files
- Organize, evaluate, and review medical records for accuracy and completeness
- Provide backup support for Front Office and other office positions as needed
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
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